Archive for the ‘Social Psychology’ Category

Creating the Counsellor Mindset: a Career Overview



Diverse values, specialist development, varied experiences, a unique mindset – mix it up and include a touch of interpretation and you have a human being with a social outlook. Leveraging differences between people is a daily necessity of living in societies, and leveraging our own perspective of the world – and others in it – is one of the utmost challenges in pursuing a healthy and balanced lifestyle.

So how do we detach from our past experiences and values to see the world from a clearer perspective? The answer is simple: we don’t. What we need to do is critically analyse our own process of thinking, and pursue reason and appropriateness in our actions. Whilst willingness to help is a premise for counselling, willingness to adjust is a professional requirement – and the following overlapping stages discuss the process of becoming an effective counsellor, facing its challenges, surviving the experience, and learning from it.

Stage One: The Fundamentals of Professional Care

There is a strong ethical component in any health-related profession, particularly ones which deal directly with consumers – in the case of counselling, the client. One of the most prominent aspects of becoming a professional counsellor lies in understanding the ethical guidelines of the profession, which in turn requires counsellors and prospective counsellors to be able to differentiate between ‘friendly advice’ and professional assistance. This is a challenging proficiency as it not only involves the process of learning which is intrinsic to any professional development (or training), but also remodelling the manner in which people naturally respond to a call for help: emotional and inevitably subjective feedback.

In order to cater for those needs, counsellor training involves a great deal of ethical background theory and practice which aims to develop the objective ‘eye’ – a demanded skill for counselling sessions. Such a methodical approach to interpreting human behaviour and individual needs is rooted in the development of early behavioural sciences.

Method in Counselling

What is ‘method’? Method (from Greek methodos or met hodos meaning “way across”) is a word which entered English in 1541 via French and Latin, and is defined as “a series of steps taken to complete a certain task or to reach a certain objective”. The methodical approach was induced by the need to share common guidelines in the observation and analysis of events, laying grounds for the advent of the scientific method – the central component of any modern science.

In the 19th century, the scientific method served to ‘unleash’ psychology from its bonds with philosophy and medicine – and the consequence was the advent of the original behavioural science. Counselling moved away from psychology and Freudian psychoanalysis in the early 1950s with the intent of enhancing the relationship between counsellor and client. The helping nature of the counselling approach set the standards for this newly adopted discipline – and increased focus was placed in nurturing the relationship with the client, encouraging client’s responsiveness, and developing a bond which would lay grounds for the client’s progressive development.

Stage Two: Becoming an Effective Counsellor

According to Meier and Davis (1997, p.61) “in no other profession does the personality and behavior of the professional make such difference as it does in counseling. Beginning counselors need to work at increasing their self awareness as well as their knowledge of counseling procedures. Your willingness to be open to supervision, to accept clients’ failures and criticisms, to participate in counseling yourself when appropriate, and to acknowledge your limits will contribute to your eventual success and satisfaction”.

Acknowledging Values

The client-counsellor relationship is fundamentally a relationship between two human beings. Obviously there are two different roles in the relationship but both counsellor and client have a history of experiences that have shaped who they are, how they view the world and what their values are.

An effective client-counsellor relationship does not ignore the “human” side of the profession. To establish trust, clients need to sense that the counsellors are genuine and sincere in their communications. But when they begin to suspect their own biases, conflicting values or judgements are influencing their work with a client, it is critical that they reflect upon this behaviour and seek to rectify it.

Critically reflecting in supervision, through journaling or personal inner work is required to establish an appropriate plan of action.

Recognising Limitations

It is easy for inexperienced counsellors to fall into the trap of feeling solely responsible for their client’s progress. Counsellors do not possess a magic wand to solve all of life’s problems and it is important to remember that ultimately it is the client that makes choices in their own life.

Counsellors can assist clients to think through options, explore motivators and hurdles, set goals, formulate plans of action and so on. A client, however, must assume the responsibility for taking actions in order to accomplish progress in their life.

There are many aspects of the counselling relationship in which it is important to recognise the limitations of counselling. When progress seems “stuck”, some of the best plans involve tolerating ambiguity, sharing responsibility with the client, re-establishing the role of the counsellor and/or sharing information with a supervisor.

Drawing the Line

Maintaining a critical perspective towards the counsellor-client relationship is essential in order to avoid emotional burnout, misjudgement and unproductive distribution of power. “A common mistake for beginners is to worry too much about clients. There is a danger of incorporating clients’ neuroses into our own personality. We lose sleep wondering what decisions they are making. We sometimes identify so closely with clients that we lose our own sense of identity and assume their identity. Empathy becomes distorted and militates against a therapeutic intervention” (Corey 2001, p. 34).

Stage Three: Dealing with Challenging Situations

One of the foremost challenges facing counselling professionals is to understand the complex role that diversity plays in their work. In counselling, each client’s needs and objectives should be considered and used to guide the counselling process. These needs vary for each individual according to factors such as personality, culture, gender and age.

Counselling with Difference

It is vital that counsellors working with issues of difference recognise the unique needs of their client and plan intervention accordingly. The counsellor must decide on the approach that will provide better responsiveness from the client, and therefore lead to a constructive outcome.

Clients affected by systems of inequity in our culture are frequently subjected to acts of discrimination and prejudice. Counsellors need to understand the impact of such in order to analyse the depth to which a client may be culturally traumatised. Prejudice impacts on self-esteem and may evoke imbalances in a client’s wellbeing. They may experience feelings of being left out of the larger group, feelings of powerlessness, loneliness and hopelessness.

Working with Groups

Group counselling is a challenging and dynamic form of counselling that requires all-round professional skills from counsellors. It implies that any challenges a counsellor may find in helping an individual can potentially duplicate, triplicate, or vastly multiply – however, the more intricate the challenge is, the higher the rewards.

Similar to mathematics theory, the dynamic interactions which occur within a group, along with the external influencing factors upon that g
roup, pose challenges to controlling and interpreting group outcomes. When dealing with groups, the primary objective (whether a group is formed to develop a project or a group united by the need to tackle an analogous problem) is to ensure that the group is healthy and productive. As such, core communication skills which are based on interpersonal communication theory are applicable for groups – promoting good communication between group individuals creates a safe and productive environment for the group to work.

When dealing with groups, there are several major issues that should be noted by professional counsellors, such as:

1. Understanding power relationships – in other words – how the interaction between counsellor and the group’s individuals impact interpersonal relationships;

2. Consciously avoiding generalisations and stereotypes;

3. Accepting that all people are multi-dimensional;

4. Making judgements exclusively on situationally relevant criteria;

5. Adopting communication patterns which minimise stereotyping and increase dignity and respect to induce more appropriate decisions (based on information relevant to the particular context) and;

6. Consciously controlling group communication which is likely to aggravate negative perceptions by others.

The Unfaithful Mind

Counsellors are also faced with situations in which their own personal perspective creates a challenge in their relationships with clients. A client’s personality, behaviour or opinion may diverge from the counsellor in such a radical way that it becomes a motive for dislike or disassociation. It is a complex situation which requires the counsellor to reflect on their own capabilities of dealing with such situation.

The risk of developing hatred against ‘opposing’ groups of society can perpetuate negative behaviour – a kind of traumatic response to what has been perceived as a threat. Recognising value in the individual is part of the process of developing the client’s self-confidence through providing a supportive environment during counselling sessions.

What is the solution? Primarily, the counsellor will need to reflect on whether he/she is able to restrain his/her own negative feelings towards the client and work together in a productive manner. If he/she decides that it is feasible, strategies need to be devised in order to avoid conflict and lack of alignment in the relationship goals. If the counsellor believes that it is not appropriate to deal with the client due to personal motives, there should be a contingency plan to refer that client to appropriate support and ensure that this process is done efficiently – without incurring in any psychological harm to the client.

Stage Four: Learning and Perpetuating

Dealing with human behaviour is never a static process. Learning from each experience is the secret to naturally widen one’s perspective towards the world, improve one’s ability to understand people and to effectively communicate with them. Therefore, learning also plays a big role in the process of developing a positive counsellor perspective. How to improve learning? The best way is to construct a disciplined approach is be attentive to details and situations which produce unexpected results in counselling sessions and other interaction with clients. Learning through observation is of considerable value in terms of experience and maturity for a counsellor.

Perpetuating constitutes the maintenance of the basic backbone that allows a counsellor to be a productive and efficient professional: mental and physical health. Counsellors are deemed to deal with stress throughout their careers – whether through emotional attachment, excessive work, lack of self-care, or a combination of these factors. It is of vital importance that counsellors avoid burnout because emotional stress tends to accumulate overtime and it can result in trauma. All these issues directly affect the counsellor’s ability to oblige to ethical and professional guidelines.

Most people ignore the first signs of excessive stress, and by doing so, become vulnerable to further pressure from work. At some point, counsellors may find it very difficult to attend counselling sessions, to get to work, and to perform in several other areas of life. Preventing burnout is simply a necessary task to anyone aiming for a balanced and fulfilling career (and life).

References:

Scientific Method Wikipedia. Retrieved on: 14/08/2006 – http://en.wikipedia.org/wiki/Scientific_method.

Meier, S., & Davis, S. (1997). The Elements of Counselling. Pacific Grove: Brooks/Cole.

Corey, G. (Ed). (2001). Theory and Practice of Counselling and Psychotherapy. Wadsworth: Thomson Learning.

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Ethics and Counselling Applications



“Ethics (from Greek – meaning “custom”) is the branch of axiology, one of the four major branches of philosophy, which attempts to understand the nature of morality; to distinguish that which is right from that which is wrong. The Western tradition of ethics is sometimes called ‘moral philosophy’”. (WIKIPEDIA).

The origins of ethics are related to the introduction of moral behaviour in early societies. The application of concepts such as ‘right’ and ‘wrong’, and the definition of these concepts in different environments, induced the need for a formal approach to social behaviour – an attempt to create commonality and organisation in a society. In this context, codes of behavior were created, and different forms of behaviour enforcement adopted.

As societies developed, and increasing importance was placed in structural thinking – such as the advent of sciences – meta-ethics became an eminent topic of discussion. Meta-ethics refers to the investigation of ethical statements, an actual analysis of ethics itself. Names such as Hobbes, Kant and Nietzsche were prominent in this period.

Nowadays, ethics is still a main topic of discussion. As societies evolve, the relationships between individuals become more complex, and so do the etiquettes and codes of conduct. The development of business relationships has raised many ethical dilemmas, and ethical counselling is one of them.

Ethical Counselling

Because counselling is not a regulated profession in many countries (including Australia), the use of ethical standards is a method of guiding the quality of the services provided by counsellors, the quality of training provided to counsellors, and of protecting clients.

These standards provide conduct guidelines for professionals and are an effective way support many counsellors lacking experience or knowledge of the industry. It also serves the purpose of structuring the counselling industry, providing common professional descriptions, definitions and service boundaries according to each type of counsellor.

There is a wide range of issues comprising the field of ethical counselling – which are also part of common guidelines for the practice of therapy. According to Daniluk and Haverkamp (1993), “the main ethical framework referred to in many discussions of therapy is one based on the concepts of autonomy, fidelity, justice, beneficence, non-maleficence and self interest”. In this context, we devise several ‘problem areas’ in ethical counselling:

Law and Counselling

The need for professionalisation has created a common link between ethical behaviour and legal conduct in the therapy fields. Legislation was provided to primarily protect clients from misguidance, and ultimately to provide guidelines for the profession. However, as cited previously, in most countries ethical conduct in counselling is not yet part of the legal framework – which outlines the importance of professional and industry peak associations in providing guidelines and codes of conduct for affiliated professionals.

The Australian Counselling Association is one industry association in Australia that provides ethical guidelines and a code of conduct for counsellors. The ACA’s Code of Ethics and Code of Practice are part of the Code of Conduct – which can be accessed from their website at www.theaca.net.au/docs/code_conduct.pdf. An excerpt from this Code is:

Counsellors will:

- Offer a non-judgemental professional service, free from discrimination, honouring the individuality of the client.

- Establish the helping relationship in order to maintain the integrity and empowerment of the client without offering advice.

- Be committed to ongoing personal and professional development.

Confidentiality

This area is closely linked with the legal issues in counselling therapy. Confidentiality plays a major role in defining the communication between a counsellor and a client, bearing in mind that trust is one of the backbones of a therapeutic relationship. Albeit confidentiality is a key component of the relationship, it is also one of the leading causes of ethical dilemmas for counsellors. Situations which may put the client – or other individuals – in danger usually require the counsellor to make difficult decisions in regards to breaching confidentiality. In many instances, the actual breach is a legal requirement as it may incur the prevention of a crime against the state, or another person.

Other predominant issues such as consultancy with supervisors or colleagues; definition of the type of confidentiality to be used (absolute or relative) prior to the counselling relationship; and session record-keeping, must be considered by therapists when practicing professional counselling.

Bad Practice

The issues of privacy and power in a counselling session can be prejudicial in terms of unethical practice. The private nature of a counselling session leaves a ‘gap for unsupervised practice’, and therefore it is quite difficult to be assessed. For instance, fairly recent explorations of unethical practice in therapy have shown the emerging problem of sexual abuse of clients. This issue is augmented by the power relationship between client and counsellor, in which the therapist could take advantage of their position of power to practice unethical behaviour.

Training and Professional Recognition (Australian Industry)

As cited before, counselling is not regulated in most countries. In order to standardise the industry, and ensure that counsellors have the necessary skills to professionally practice, training and recognition must be accentuated. In Australia, the ACA plays a role in coordinating industry efforts, providing information to the public and maintaining records of counsellors in practice.

That system protects clients from bad practice, and supports training standards for organisations that provide counsellor training. The Australian Institute of Professional Counsellors, as an example, is recognised by the ACA – which means that AIPC and the Diploma of Professional Counselling complies with industry standards defined by this peak organisation in regards to training standards for counsellors.

Safety and Negligence

These concepts are utmost concerns of counsellors in practice. A counsellor-client relationship is a very delicate encounter of an individual seeking help, and a professional providing advice. Primarily, it is the counsellor’s responsibility to provide a safe environment for the counselling session – particularly because physical and psychological safety is a premise for the counselling therapy to succeed. Negligence is closely related to the concepts of breach of confidentiality and safety. Observing principles for duty of care is part of ethical behaviour in counselling.

Complying with ethical guidelines is one of the most important aspects of being a professional counsellor. Creating awareness in both counsellor and clients of the boundaries of the services provided will lead to a better development of the profession, and overall improvement of industry standards. Counsellors are responsible for keeping up-to-date with professional codes of ethics, confidentiality guidelines, and other relevant information.

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The Barack Obama Effect on Black Men



When I was a boy, I would overhear older black men talking about this evil, mythical figure called “The Man.” I thought there was Batman, Spiderman, Superman, and The Man.

The Man was accused of selfishly hoarding power and resources that prevented black men from getting jobs, owning businesses, and having greater opportunities in general. As a young impressionable child, The Man seemed like one bad mutha. It took me some time for me to figure out that The Man was the white man.

As humorous and antiquated as this notion may be, it surprises me that The Man still lives in the minds of many black men today. After listening to Barack Obama make his presentation at the Democratic National Convention, which coincided with the 45th anniversary of civil rights leader Dr. Martin Luther King Jr.’s “I Have a Dream” speech, there is a palpable energy, optimism, and pride that I’m sensing in my conversations with other black men. An awakening that’s almost spiritual. A fertile synergy that can produce the seeds of a movement – a black male movement.

While the women’s movement has been legitimized and publicized in the press since their struggles for liberation began, there is a potential – and much needed – black man’s movement that’s underway. Of course the media has not picked up on it because they don’t consider it newsworthy or noteworthy, but conscious black people, especially those who desire and seek financial, mental, and vocational liberation for themselves and their children, are well aware of it.

It’s the effect that Barack Obama’s campaign and legacy will have on black men.

To really understand the magnitude of this effect you have to go back in history to another speech. It was given at a graduating ceremony for Howard University in 1965 by President Lyndon Johnson in the aftermath of John F. Kennedy’s assassination and the passage of the Civil Rights Act, which prohibits discrimination of all kinds based on race, color, religion, or national origin.



“You do not wipe away the scars of centuries by saying: ‘Now, you are free to go where you want, do as you desire, and choose the leaders you please.’ You do not take a man who for years has been hobbled by chains, liberate him, bring him to the starting line of a race, saying, ‘you are free to compete with all the others,’ and still justly believe you have been completely fair…This is the next and more profound stage of the battle for civil rights. We seek not just freedom but opportunity-not just legal equity but human ability-not just equality as a right and a theory, but equality as a fact and as a result.”

The bill was later amended to cover discrimination on the basis of gender. That amendment largely benefited white women and opened the floodgates for their entry into the workplace.

As more white women migrated into the workplace in 1964, occupying jobs they were “allowed” to have and armed with new legislature and a spirit of liberation that would gain momentum and evolve into the women’s movement, black women would soon follow suit and be deployed in less desirable roles while black men would essentially be displaced; spawning an employment imbalance in the black community where the men consistently have higher rates of unemployment and underemployment than black women.

This statistic holds true to this very day.

When I Juxtapose today’s work environment with yesterday’s, I see that black men still comprise the bulk of the work force that’s relegated to manual labor or undesirable jobs with marginal pay. I searched, but did not find, statistical data on the ethnic composition of the labor force of FedEx and UPS, but through observation, I’m willing to bet they are among the top – if not 1 and 2 – employers of black men, closely followed by any company that provides security (guard) services.

They are all jobs that place physical demands on their employees. Black men have always been used and valued for their physical strength since they stepped (chained) foot into this country. After all this time, we are still more likely to be paid millions for our muscles than our minds.

The Barack Obama Effect will cause the pendulum to swing in the other direction.

In the 60s, gainful employment was denied due to racism, fear, and distrust. Racism is not what leads to unfavorable employment conditions that black men have to overcome, it’s negative perceptions about black men as a group that have proven to be a greater economic and psychological barrier to our success. It’s the internalization of these perceptions that impact us. There’s extensive research that proves how devastating these perceptions can be when internalized by young black males.

According to Dr. Alvin Poussaint, psychiatrist and author of Lay My Burden Down: Unraveling Suicide and the Mental Health Crisis among African Americans over the last twenty years, suicide rates among young black males between the ages of 15 and 19 increased 114%. Head coach of the Indianapolis Colts lost his 18 year old son to suicide in 2005 and finally the epidemic caught the media’s attention, albeit for a fleeting moment.

With commonplace scenarios such as fragmented families that are often headed by single mothers, lack of male leadership, negative influences, and continued discrimination in our schools from teachers who do not embrace, nurture, or support young black males as readily as their white peers, it’s no wonder that so many young black males fabricate false bravado and a cool facade to camouflage low self-esteem, and often seeking validation through sports, entertainment and sexual conquests. Even worse, it creates a fixed mindset.

Author Carol S. Dweck, Ph.D., who is widely regarded as one of the world’s leading researchers in the fields of personality, social psychology, and developmental psychology, notes that psychologists know that negative stereotypes and labels are harmful, but they are still discovering just how negative labels harm achievement. She writes in her book Mindset: The New Psychology Of Success, that a fixed mindset limits achievement. It fills people’s mind with interfering thoughts. It makes effort disagreeable, and it leads to inferior learning strategies. What’s more, it makes other people into judges instead of allies.

My father told me at an early age that black men have to work two to three times harder than white men to achieve the same success. We also have to work smarter to be as successful. There are political, psychological, racial, and legal elements at play in every arena that we thrive in. It behooves us to know how to best navigate through situations that pose a threat to our success.

Whether it’s working harder or smarter, extra “work” is inevitable. Dealing with the inertia that stems from apathy in many of our neighborhoods, communities, and homes; dealing with lingering fears and stereotypes, and having to exert constant effort to fit in with white men who don’t feel as comfortable with us or in our presence. Historically, our prosperity as black men has always been tied to our ability to successfully interface with white men.

I imagine that living life as a paraplegic or without one’s sight is probably harder in terms of difficulty and adaptability, but certainly not capability. That’s where the line gets drawn and a new way of thinking can begin. Yes, being a black man is harder for some black men and it certainly has some societal drawbacks, but like those with the aforementioned physical challenges, we must view them as just that; challenges not disabilities, and certainly not handicaps. Being a black man is hard, but being a black man who is president will be inconceivably hard.

What do we find when we delve into Barack Obama’s background? Let’s see:

Barack Obama was born in Honolulu, Hawaii to a Kansas-born mother, Ann Dunham (who is a distant relative of Robert Duvall) and a Kenyan-born father, Barack Hussein Obama Sr., who met while both were atten
ding the University of Hawaii, where his father was enrolled as a foreign student.

His mother and father divorced when he was two and his mother re-married and they relocated to Indonesia. His father attended Harvard, traveled around the world on official business for Kenya and saw Obama only a few times by the time he turned 10, at which point he was sent back to Hawaii to live with his maternal grandparents so that he could attend the highly-regarded non-sectarian private Punahou School where he graduated from.

Obama studied for two years at Occidental College in California before transferring to Columbia University, where he majored in political science with a specialization in international relations. He became a community organizer for a small Chicago church-based group for three years, helping poor South Side residents cope with a wave of plant closings. He then attended Harvard Law School, and in 1990 became the first African-American editor of the Harvard Law Review.

He turned down a prestigious judicial clerkship, choosing instead to practice civil-rights law back in Chicago, representing victims of housing and employment discrimination and working on voting-rights legislation. He also began teaching at the University of Chicago Law School. Eventually he ran as a Democrat for the state senate seat from his district, which included both Hyde Park (where he currently lives) and some of the poorest ghettos on the South Side, and won.

In 2004 Obama was elected to the U.S. Senate as a Democrat, representing Illinois, and gained national attention by giving a rousing and well-received keynote speech at the Democratic National Convention in Boston; won a Grammy for Best Spoken Word for the CD version of his autobiography “Dreams From My Father” (2006); won his second Grammy Award for Best Spoken Word Album for “The Audacity of Hope” (2008); sought the Democratic nomination for the U.S. Presidency (2008).

It’s a brief overview that highlights great accomplishments, but his origins are similar to most black men I know: He came from a single parent household, had a strained relationship with his father, a close relationship with his grandparents, and had to make choices.

Law school, community organizer, civil-rights activist, Grammy award winner, member of the U.S. Senate, Presidential candidate – they are all talent and value based decisions. None of them would be feasible if Barack Obama did not truly believe that these goals were possible and put forth the consistent effort to reach them.

What will happen if Barack Obama gets elected president? What will happen when black men stop blaming the man, and start being The Man? Every door will be open. Every American dream – including being president – can be a reality.

Our view and definition of The Man will finally be flipped; replaced by a positive self-image and greater awareness of the super powers we possess, but seldom activate. We will become more motivated to utilize resources, get better jobs, start successful businesses, and capitalize on opportunities because the leadership and role model that so many of us have lacked, will have emerged in the highest visible position in the country – the presidency.

In short, The Barack Obama Effect will mean that our statute of limitations on excuses will have officially run out. The fixed mindset that has plagued black men for centuries from the aforementioned internalization of negative perceptions will be repaired. The Effect Of Barack Obama will germinate a growth mindset which will benefit black men for centuries to come.

Dweck writes: The growth mindset is based on the belief that your basic qualities are things you can cultivate through your efforts. The growth mindset takes the teeth out of stereotypes and makes people better able to fight back. They don’t believe in permanent inferiority. She also writes: Prejudice is a deeply ingrained societal problem…a growth mindset helps people see prejudice for what it is – someone else’s view of them.

The Barack Obama Effect will inspire little black boys to find the courage to choose the road less traveled and explore the many options available to them. The Barack Obama Effect will motivate the parents of little black boys to instill an authentic, deeply rooted confidence which allows and enables them to have personal and professional lives that are only limited by the boundaries of their imagination and efforts, not lack of opportunities. The Barack Obama Effect will linger because black men and black boys will know that in their hearts and in their minds, they are The Man – the only man – who controls their own thoughts, actions, and destinies.